1. Who can pledge for body donation?
A: Malaysian citizen aged 18 and above can pledge for body donation, except
(a) Death due to infectious diseases by the statutory suffering according to
the notification requirement by the Department of Health Disease
(b) Upon death, the body has large wound which does not heal (to be
determined by SMC).
(c) Drowning death.
(d) Have already undergone post-mortem or organs donation.
(e) Committed suicide.
(f) Objection by family members.
(g) Foreigner who is not permanent
resident in Malaysia.
(h) Death in Kelantan, Terengganu, Sabah, Sawarak and foreign country.
2. How to pledge
as body donor?
A: SMC will arrange a meeting, if feasible, with family members of donor to
explain in detail the body donation program.
Immediate family members of
prospect donor including parents, spouse and children are required to
attend the meetings to familiar
themselves on the program. Pledge Form will
only be executed if family members are agreeable on the pledge proposal by
Other than the donor, 2 trustees and 1 witness from immediate family
members are required to complete the Pledge Form.
Signed Pledge Form
with photocopy of IC (donor, trustees & witness) are to be couriered to
SMC by Poslaju.
3. I already pledged as an Organ Donor. Can I pledge as a Silent Mentor
(Body Donor) as well ?
A: Yes. Organ donation and Body donation are two individual program. We
pledge to become either organ donor or body donor or both, but the actual
donation will be dependent on the body conditions (age, medical history,
physical body condition etc) at the time of DEATH. In other words, we will
not be able to decide which program to be adopted when we are still healthy
and alive. Body
conditions at the end of one life will decide upon which
program(s) or both is/are to be adopted, and priority is
always given to organ
donation for life saving purposes.
4. If the death occurred in places other than University Malaya Medical
Centre, how the body is to be transferred to SMC?
A: SMC will arrange logistic to transfer the body back to SMC within 8 hours
of death under SMC’ own cost. This is inclusive of death occurred in
Peninsular except Kelantan, Terengganu, Sabah & Sarawak.
5. When, who and how to inform SMC on the death of pledged donor?
A: Family member should inform SMC @ 019-282 6608 immediately upon death
or prior to likely death of donor.
6. Any document required before body is transferred to SMC?
A: If the death occurred in hospital other than UMMC, family member will get
the burial permit issued by relevant hospital on the spot with the assistance
of logistic personnel engaged by SMC.
If the death occurred in places other than hospital, the logistic personnel
engaged by SMC will help to obtain burial permit from local authority or
police station with the production of IC and Medical Report (if death due to
critical or chronic illness). Therefore, family member is reminded to keep a
copy of medical report of donor with critical or chronic illness at all times
before death. This is to ensure that the issuance of burial
expedited upon death, and body is transferred back to SMC within 8 hours
7. Who will apply for the death certificate?
A: Logistic personnel engaged by SMC will help to obtain death certificate on
behalf of family member from local National Registration Dept on the next
working day, if needed.
If religious rites are needed by family member upon death of donors, is
there any memorial hall allocated by SMC for that purpose?
A: Family members may arrange religious rites at any memorial hall or parlour at
their own expense during this period.
9. How the body of donor is being stored
in SMC after their death and for
A: Upon arrival of body at SMC within 8 hours of death of donor, the body
be cleansed and stored in a deep-freezing freezer around -25 degrees
Celsius in SMC. The body can be stored for as long
as 1 year before it is
initiated for surgical simulation program.
10. Will the family members be invited for the surgical
organized by SMC?
A: A home visit is scheduled two months before the simulation
students. Family members will be invited for the brief introduction of silent
mentor by students a day
before the simulation program. Family members
will be invited to pay a last respect to their loved one during the initiation
ceremony on day one of program. Family members will not be participating
in the three day professional training program.
11. Will the family members be invited for funeral services which will be
falls on a Sunday?
Yes. Family members, faculty members, trainers, students and Tzu-Chi
volunteers (if related) will accompany Silent Mentors to complete the final
part of their journey before cremation.
12. Does family member need to bear any cost associated with this Silent
A: Family member needs to bear the cost of religious rites arranged by them
for Silent Mentor. No religious rites covered under the SMC Silent Mentor
Training Program. Besides, the ashes of Silent Mentor kept in an urn
provided by Xiao-En Group will be given to family member one day after
the cremation. The program is considered
ended at the time of hand over
of ashes of Silent Mentor to family member. Any cost incurred beyond this
point will be borne by family member.
13. What are the other items sponsored by SMC/Xiao-En Group under this
A: Saved from the above, Xiao-En Group will sponsor the coffin use for
cremation of Silent Mentor and hearse.
Meals will be provided by SMC/Xiao-En Memorial Park to family members
upon their arrival in SMC/Xiao-En Memorial Park before and after the
professional training program.
will be provided to family members one day before the
training program and one day on the last day of the training program, if
the Silent Mentor was previously originated from states other than Kuala
Lumpur & Selangor. The quantum of accommodation will be agreed upon
between SMC and family members on a case by case basis.
14. If family members wish to spread the ashes of silent mentor after
cremation into the sea, can SMC provide such services?
A: Yes. SMC will arrange to have all these ashes of Silent Mentor
Straits of Melaka at Port Klang under SMC’ own expense.
The services will
include unclaimed ashes for more than 3 months.